Already ISO qualified since 2013, World Freight Network (WFN) has now achieved the most recent ISO 9001:2015 certification.
ISO is an independent, non-governmental international body that develops and publishes standards to ensure the quality, safety, efficiency, and interoperability of products, services, and systems. Founded in 1947, it brings together experts to create voluntary, consensus-based standards across various industries. ISO continues to be the benchmark for companies’ dedication to professional standards.
The independent assessment and subsequent certification of WFN demonstrates our commitment to customer service, quality in delivery, and our resolve to be highly efficient and to continue operating as a leader in the field.
ISO details their approach as follows:
“ISO standards are internationally agreed by experts — think of them as a formula that describes the best way of doing something. It could be about making a product, managing a process, delivering a service or supplying materials — standards cover a huge range of activities. Standards are the distilled wisdom of people with expertise in their subject matter and who know the needs of the organisations they represent.
With over 1.1 million certificates issued worldwide, ISO 9001 helps organizations demonstrate to customers that they can offer products and services of consistently good quality. It also acts as a tool to streamline their processes and make them more efficient at what they do.”
WFN has earned the right to continue to display the coveted British Assessment Bureau ISO 9001:2015 certification mark to demonstrate its conformance to the standard. ISO is an internationally recognised standard and requires organisations to demonstrate that they do what they say they do, and that they have a quality management system in place to ensure consistency and improvement — leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
WFN has shown that it has strong service reliability and robust process controls, resulting in lower costs and greater value for its members and partners.
WFN’s Managing Director, Kelly Bunyan, said:
“We are delighted to have once again completed the ISO 9001:2015 assessment and been awarded this prestigious standard. We have always been focused on providing a high-quality service, and this shows that we adhere to that aim in everything we do. This recognition demonstrates our commitment to quality and our dedication to upholding our high standards of service.”
The WFN Head Office team is extremely proud of this international recognition.
If you are interested in joining WFN, please complete the Application Form.